Return Policy
Refund Policy
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All our products are inspected prior to shipping to ensure the highest quality standards.
Returns
Our policy for physical products lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be: unused and in the same condition that you received it. It must also be in the original packaging/reshipped in its original packaging. All returns will be inspected upon receipt. If products are not in original condition, or not mailed in original packaging, refunds will not be issued.
Books are exempt from being returned, except for conditions of physical damage that are due to shipping, or issues with missing content/page/chapters in a book due to printing error. In these cases, a new copy will be happily mailed to you.
Mala-Beds are exempt from being returned, except for conditions of physical damage that are due to shipping. Due to the nature of being handmade, they are made one a time for each individual customer/order, and therefore are not a returnable item.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at contact@quietmountainwellness.com.
Cancellation/refund policy on Four Desires Life Design programs.
We offer an early bird discounted rate of $299, if paid in full 3 weeks prior to the start date of the program. The regular fee, $349, will be charged for any participants from day 20-1. Cancellation of your program up to one week before the date of the program will result in a $50 fee, and the remainder of your fees will be refunded less the $50. If you cancel your attendance from day 6 to the start date of the program, you will not receive a refund.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contact@quietmountainwellness.com and send your item to: Karen Palaszek 4554 Loggers Run NE Grand Rapids Michigan 49525.
Shipping
To return your product, you should mail your product to: Karen Palaszek, 4554 Loggers Run NE, Grand Rapids, MI 49525
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
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All our products are inspected prior to shipping to ensure the highest quality standards.
Returns
Our policy for physical products lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be: unused and in the same condition that you received it. It must also be in the original packaging/reshipped in its original packaging. All returns will be inspected upon receipt. If products are not in original condition, or not mailed in original packaging, refunds will not be issued.
Books are exempt from being returned, except for conditions of physical damage that are due to shipping, or issues with missing content/page/chapters in a book due to printing error. In these cases, a new copy will be happily mailed to you.
Mala-Beds are exempt from being returned, except for conditions of physical damage that are due to shipping. Due to the nature of being handmade, they are made one a time for each individual customer/order, and therefore are not a returnable item.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at contact@quietmountainwellness.com.
Cancellation/refund policy on Four Desires Life Design programs.
We offer an early bird discounted rate of $299, if paid in full 3 weeks prior to the start date of the program. The regular fee, $349, will be charged for any participants from day 20-1. Cancellation of your program up to one week before the date of the program will result in a $50 fee, and the remainder of your fees will be refunded less the $50. If you cancel your attendance from day 6 to the start date of the program, you will not receive a refund.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contact@quietmountainwellness.com and send your item to: Karen Palaszek 4554 Loggers Run NE Grand Rapids Michigan 49525.
Shipping
To return your product, you should mail your product to: Karen Palaszek, 4554 Loggers Run NE, Grand Rapids, MI 49525
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
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